Total quality management : strategies and techniques proven at today's most successful companies /
Stephen George and Arnold Weimerskirch.
- 2nd ed.
- New York : John Wiley, c1998.
- xviii, 254 p. : ill ; 26 cm.
- The portable MBA series .
- The portable MBA series. .
Includes index.
0471191744 (cloth : alk. paper)
97038314
Total quality management--United States--Case studies.