Design thinking : integrating innovation, customer experience and brand value /
edited by Thomas Lockwood.
- New York : Allworth Press, c2010.
- xvii, 285 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Argues that design processes, principles, and solutions can be used to solve any business problem; and discusses using design for brand building, designing meaningful customer experiences, and related topics.