Telling ain't training : updates, expanded and enhanced /
Telling is not training
Harold D. Stolovitch and Erica J. Keeps ; with contributions from Marc J. Rosenberg.
- 2nd ed.
- Alexandria, VA : ASTD Press, c2011.
- xvi, 293 p. : ill. ; 26 cm.
Includes bibliographical references.
9781562867010 (pbk.)
2099053513
Employees--Training of. Employee training personnel--Training of. Training. Learning.