Pyzdek, Thomas <br/><br/>
The handbook for quality management :  a complete guide to operational excellence / 
Thomas Pyzdek, Paul Keller 
 - 2nd Ed. 
 - New York :  McGraw-Hill,  c2013.  ©2013 
 - xii, 484 p. :  ill. ;  25 cm. 
<br/><br/>
<br/><br/><label>ISBN: </label>9780071799249 (alk. paper) 
<br/><br/><label>LCCN: </label>2012037639 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Reliability (Engineering)
<br/><br/><label>Dewey Class. No.: </label>620/.00452