Fink, Steven. <br/><br/>
Crisis communications :  the definitive guide to managing the message / 
by Steven Fink. 
 - New York :  McGraw-Hill [distributor],  [2013] 
 - xx, 314 p. :  ill. ;  24 cm. 
<br/><br/> Includes references and index. 
<br/><br/><label>ISBN: </label>9780071799218 (hbk.)  £20.99 
<br/><br/><label>Nat. Bib. No.: </label>GBB2A8916  bnb 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Communication in management.
<br/><br/><label>Dewey Class. No.: </label>658.4056