Townsend, Patrick L.
Quality makes money /
Pat Townsend and Joan Gebhardt.
- Milwaukee : American Society for Quality, Quality Press, 2005, c2006.
- xv, 152 p ; 23 cm.
Includes bibliographical references (p. 141-142) and index.
0873896602 (alk. paper)
2005011261
Total quality management.
Total quality control.
HD62.15 / .T694 2006
658.4/013