Khan, Rashid N.
Business process management : a practical guide /
Rashid N. Khan.
- Tampa, Fla. : Meghan-Kiffer Press, c2004.
- 334 p. : ill ; 23 cm.
Includes index.
0929652320 (pbk.)
2004106325
Industrial management.
Workflow--Management.
Reengineering (Management).
Information technology--Management.
Organizational change.
Organizational effectiveness.
Business process management
HD62.17 / .K453 2004
658.5/1