The theory and practice of change management /
John Hayes.
- 4th ed.
- New York : Palgrave Macmillan, 2014.
- xxv, 521 p. : ill. ; 25 cm.
Now with over 60 international case studies, 2 new chapters, coverage of CSR and ethics, video interviews with change practitioners and an improved guiding framework, the fourth edition of this best-selling change management textbook is more practical and immersive than ever.