Improve your communication skills /
Alan Barker.
- 3rd ed.
- Philadelphia, PA : Kogan Page Ltd, 2013.
- ix,185 p. ; 22 cm.
- Creating Success .
About this book -- What is communication? -- How conversations work -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Making a presentation -- Putting it in writing -- Networking: the new conversation -- Appendix: Where to go from here.
Improve Your Communication Skills will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Full of practical advice on all aspects of verbal and non verbal communication, it gives vital tips on: improving your conversations; building rapport with colleagues; learning skills of persuasion; giving effective presentations; writing effective emails, letters and reports; successful networking.With the help of this essential guide you will be able to achieve verbal, vocal and visual success and get your message across every time.