The process improvement handbook : a blueprint for managing change and increasing organizational performance /
Tristan Boutros, Tim Purdie ; illustrations by Dustin Duffy.
- New York : McGraw-Hill Education, 2014.
- xxvi, 382 p. : ill. ; 25 cm.
9780071817660
2013033597
Workflow--Management. Labor productivity. Production planning. Business planning. Organizational effectiveness.