Building quality management systems : selecting the right methods and tools /
Luis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar.
- Boca Raton : CRC Press, c2013.
- xxiii, 178 p. ; 26 cm.
Includes bibliographical references and index.
9781466564992
2013014908
Total quality management. Strategic planning. Industrial management.