Parmenter, David.

Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter. - Hoboken, N.J. : John Wiley & Sons, c2007. - xv, 236 p. : ill ; 24 cm.

Includes index.

0470095881 (cloth) 9780470095881 (cloth)

2006020849

GBA685694 bnb

013572741 Uk


Performance technology.
Performance standards.
Organizational effectiveness.

HF5549.5.P37 / P37 2007

658.4/013