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Manufacturing advantage :
why high-performance work systems pay off
Eileen Appelbaum ... [et al.].
Ithaca :
Cornell University Press,
c2000.
xii, 259 p. :
ill. ;
23 cm.
Includes bibliographical references (p. 237-246) and index.
Manufacturing industries
United States
Management
Industrial management
United States
Performance standards
United States
(IMchF)fol05566463
Appelbaum, Eileen
MGMT220
Based on their visits to 44 plants and surveys of more than 4,000 employees, Eileen Appelbaum, Thomas Bailey, Peter Berg, and Arne L. Kalleberg concluded that companies are indeed more successful when managers share knowledge and power with workers and when workers assume increased responsibility and discretion." "The study of steel, apparel, and medical electronics and imaging plants revealed much. In self-directed teams, workers were able to eliminate bottlenecks and coordinate the work process. In task forces created to improve quality, they communicated with individuals outside their own work groups and were able to solve problems. Expensive equipment in steel mills operated with fewer interruptions, turnaround and labor costs were cut in apparel factories, and costly inventories of components and medical equipment were reduced." "Manufacturing Advantage provides the best assessment available of the effectiveness of high-performance work systems. Freestanding chapters near the end of the book provide full documentation of research data without interrupting the narrative flow.
Bailey, Thomas
Berg, Peter
Kalleberg, Arne L.
Economic policy institute
20170126100717.0
60113
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