Coombs, W. Timothy Ongoing crisis communication : planning, managing, and responding W. Timothy Coombs - 4th ed. - Thousand Oaks, Calif. : SAGE, c2015. - xiii, 239 p. : ill. ; 24 cm. Includes bibliographical references (p. 195-214) and index. ISBN: 9781452261362 LCCN: 2013033341 Subjects--Topical Terms: Crisis managementCommunication in management LC Class. No.: HD49 / .C664 2015 Dewey Class. No.: 658.4/056