Harmon, Paul,  1942- <br/><br/>
Business process change :  a manager's guide to improving, redesigning, and automating processes / 
Paul Harmon ; [foreword by Geary Rummler]. 
 - Amsterdam ;  Boston :  Morgan Kaufmann Publishers,  c2003. 
 - xxi, 529 p. :  ill ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 503-506) and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>1558607587 
<br/><br/><label>LCCN: </label>2002110618 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic commerce.<br/>Organizational change.<br/>System design.
<br/><br/><label>LC Class. No.: </label>HF5548.32  / .H367 2003 
<br/><br/><label>Dewey Class. No.: </label>658.4/06