Pine, B. Joseph.

Mass customization : the new frontier in business competition / B. Joseph Pine II ; foreword by Stan Davis. - Boston, Mass. : Harvard Business School Press, c1993. - xxi, 333 p. : ill ; 24 cm.

Includes bibliographical references (p. 301-322) and index.

Once upon a time -- The system of mass production -- The emerging system of mass customization -- Determining the shift to mass customization -- The old competition : how mass production companies faltered -- The new competition : how mass customization companies succeeded -- Developing a strategy for mass customization -- Mass-customizing products and services -- Transforming the organization for mass customization -- Exploring the new frontier -- Appendix: Research on market turbulence.



0875843727 : $29.95

92017506


Technological innovations--Management.
Manufactures--Technological innovations--Management.
Service industries--Technological innovations--Management.
New products--Management.
Competition.
Mass production.

HD45 / .P537 1993

658.5/75