Grapevine : the new art of word-of-mouth marketing /
Grape vine
Dave Balter and John Butman.
- New York : Portfolio, 2005.
- viii, 214 p ; 26 cm.
Includes index.
Dave Balter, founder of BzzAgent, an advertising company that develops word-of word-of-mouth marketing, draws on real campaigns to demonstrate what does and does not get people talking about specific products and companies.