Shearer, Clive, 1944-

Everyday excellence : creating a better workplace through attitude, action, and appreciation / Clive Shearer. - Milwaukee, Wis. : ASQ Quality Press, c2006. - xvii, 252 p. : ill ; 23 cm.

Includes bibliographical references (p. 241) and index.



9780873896733

2005028537


Total quality management.
Organizational effectiveness.
Strategic planning.
Quality of work life.
Work ethic.
Employee motivation.
Leadership.

HD62.15 / .S528 2006

658.4/013