Shearer, Clive, 1944-
Everyday excellence : creating a better workplace through attitude, action, and appreciation /
Clive Shearer.
- Milwaukee, Wis. : ASQ Quality Press, c2006.
- xvii, 252 p. : ill ; 23 cm.
Includes bibliographical references (p. 241) and index.
9780873896733
2005028537
Total quality management.
Organizational effectiveness.
Strategic planning.
Quality of work life.
Work ethic.
Employee motivation.
Leadership.
HD62.15 / .S528 2006
658.4/013