Managing organizational change : a multiple perspectives approach /
Ian Palmer, Richard Dunford, David A. Buchanan
- 3rd ed.
- New York : McGraw-Hill Irwin, c2017.
- xii, 451 p. : ill ; 24 cm.
Includes bibliographical references and index.
Preface -- Groundwork : understanding and diagnosing change -- Managing change : stories and paradoxes -- Images of change management -- Why change? : contemporary pressures and drivers -- What to change? : a diagnostic approach -- Implementation : the substance and process of change -- What changes (and what doesn't)? -- Vision and the direction of change -- Change communication strategies -- Resistance to change -- Organization development and sense-making approaches -- Change management, processual, and contingency approaches -- Running threads : sustainability, and the effective change manager -- Sustaining change versus initiative decay -- The effective change manager : what does it take? -- Index.
Offers managers a multiple perspectives approach to managing change, which recognizes the variety of ways to facilitate change and reinforces the need for a tailored and creative approach to fit different contexts.