Grable, John E. <br/><br/>
Communication essentials for financial planners :  strategies and techniques 
John E. Grable, Joseph W. Goetz 
 - Hoboken, New Jersey :  Wiley,  c2017. 
 - xxx, 206 p. :  ill. ;  24 cm. 
 - CFP board financial planning series .
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<br/><br/>Preface xi Acknowledgments xxv How to Use This Book xxvii Introduction xxix Chapter 1 An Introduction to Applied Communication 1 Chapter 2 Structuring the Process of Interpersonal Communication 21 Chapter 3 Structuring the Process of Communication through the Office Environment 37 Chapter 4 Listening Skills 57 Chapter 5 Questioning 75 Chapter 6 Nondirective Communication 91 Chapter 7 Directive Communication 109 Chapter 8 Trust, Culture, and Communication Taboos 135 Chapter 9 Politeness and Sensitivity in Communicating with a Broad Range of Clients 157 Chapter 10 Financial Planning A Sales Perspective 173 Solutions 189 About the Authors 193 About the Companion Website 195 Index 197. 
<br/><br/> Exploring the Human Element of Financial Planning Communication Essentials for Financial Planners tackles the counseling side of practice to help financial planners build more productive client relationships. 
<br/><br/><label>ISBN: </label>9781119350781 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--Handbooks, manuals, etc.<br/>Financial planners
<br/><br/><label>Dewey Class. No.: </label>658.45 GR CO