Services marketing : text and cases
Vinnie Jauhari, Kirti Dutta
- 2nd ed.
- New Delhi : Oxford University Press, c2017.
- xx, 578 p. : ill. ; 25 cm.
Services Marketing 2e has been specially designed to meet the requirements of MBA students specializing in Marketing. It is a textbook that discusses the various aspects of services marketing in the Indian context using Indian examples and case studies.