Marketing management /
Philip Kotler, Kevin Lane Keller.
- 13th ed.
- Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009.
- 1 v. (various pagings) : col. ill ; 29 cm.
Includes bibliographical references and indexes.
A guide for marketing management that describes standards in marketing theory and practice, and discusses brand equity, customer value analysis, database marketing, e-commerce, hybrid channels, supply chains, segmentation, and other topics.