Jeston, John <br/><br/>
Business process management :  practical guidelines to successful implementations  
John Jeston 
 - 4th ed. 
 - New York :   Routledge,   2018. 
 - xxxvi, 653 p. :  ill. ;  24 cm. 
<br/><br/> Revised edition of 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>978-1138738409 9781138738409 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>2017022163 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Workflow--Management<br/>Reengineering (Management)<br/>Business planning<br/>Industrial management
<br/><br/><label>Dewey Class. No.: </label>658.533 JE BU