The consumer in public services :  choice, values and difference / 
edited by Richard Simmons, Martin Powell and Ian Greener. 
 - Bristol ;  Portland, OR :  Policy Press,  2009. 
 - xiii, 289 p. :  ill ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781847421807 1847421806 9781847421814 (cased) 1847421814 (cased) 
<br/><br/><label>LCCN: </label>2010286469 
<br/><br/><label>Nat. Bib. No.: </label>GBA975560  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>015267081  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Great Britain.<br/>Public administration--Great Britain.<br/>Municipal services--Great Britain.<br/>Consumption (Economics)--Great Britain.<br/>Openbare dienstverlening.<br/>Consumenten.
<br/><br/><label>LC Class. No.: </label>JN329.C87  / C66 2009 
<br/><br/><label>Dewey Class. No.: </label>351