Managing quality / 
edited by Barrie G. Dale. 
 - 4th ed. 
 - Malden, MA :  Blackwell Pub.,  2003. 
 - xxv, 519 p. :  ill ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>0631236147 (pbk : alk. paper) 
<br/><br/><label>LCCN: </label>2002151835 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Engineering management.<br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>TA190  / .M38 2003 
<br/><br/><label>Dewey Class. No.: </label>658.5/62