Services marketing in Asia : managing people, technology, and strategy /
Christopher Lovelock, Jochen Wirtz, Hean Tat Keh.
- Singapore ; New York : Prentice Hall, 2002.
- xxi, 706 p. : ill ; 24 cm.
Based on Services marketing / Christopher H. Lovelock. 4th ed. 2001.
Includes bibliographical references and index.
0130605662
Library of Congress -- Jakarta Overseas Office S[dollar]38.50
2001412808
Service industries--Marketing.--Asia Professions--Marketing.--Asia