Lovelock, Christopher H.

Services marketing in Asia : managing people, technology, and strategy / Christopher Lovelock, Jochen Wirtz, Hean Tat Keh. - Singapore ; New York : Prentice Hall, 2002. - xxi, 706 p. : ill ; 24 cm.

Based on Services marketing / Christopher H. Lovelock. 4th ed. 2001.

Includes bibliographical references and index.



0130605662

Library of Congress -- Jakarta Overseas Office S[dollar]38.50

2001412808


Service industries--Marketing.--Asia
Professions--Marketing.--Asia

HD9987.A2 / L68 2002