DuBrin, Andrew J. <br/><br/>
Coaching and mentoring skills / 
Andrew J. DuBrin. 
 - Upper Saddle River, N.J. :  Pearson/Prentice Hall,  c2005. 
 - xiv, 174 p. :  ill ;  24 cm. 
 - NetEffect series .
 - NetEffect series. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing protégés. 
<br/><br/><label>ISBN: </label>0130922226 (pbk.) 
<br/><br/><label>LCCN: </label>2004006562 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mentoring in business.<br/>Employees--Coaching of.<br/>Employees--Training of.<br/>Employees--Counseling of.<br/>Teams in the workplace.<br/>Organizational behavior.<br/>Interpersonal relations.
<br/><br/><label>LC Class. No.: </label>HF5385  / .D8 2005 
<br/><br/><label>Dewey Class. No.: </label>658.3/124