000 00911cam a2200301u 4500
007 ta
008 060907b ||||||||||||||||||||eng|u
020 _a0750652713
040 _aDLC
_cDLC
050 0 0 _aHD62.15
_b.O172 1999
100 1 _aOakland, John S.
245 1 0 _aTotal organizational excellence :
_bachieving world-class performance /
_cJohn S. Oakland.
250 _arev ed.
260 _aOxford :
_bElsevier Butterworth Heinemann,
_c2001.
300 _a271 p. :
_bill ;
_c24 cm.
500 _aIncludes bibliographic references and index.
504 _aIncludes bibliographical references (p. [261]-264) and index.
526 _aTBS950 TBS955
650 0 _aTotal quality management.
650 0 _aBenchmarking (Management)
650 0 _aLeadership.
650 0 _aTeams in the workplace.
035 _a2160394
005 20170126094703.0
001 29113
003 UOWD
942 _cREGULAR
999 _c11309
_d11309