000 00503cam a2200181u 4500
007 ta
008 070212s1999 ||||||||||||||||||||eng|u
020 _a9052360987
110 1 _aEuropean Foundation for Quality Management
245 1 0 _aDetermining excellence :
_btaking the first steps - a questionnaire approach.
260 0 _aBrussels :
_bEFQM,
_c1999.
300 _a37 p. ;
_c21 cm.
650 4 _aQuality control
_xAuditing.
005 20170126094736.0
001 29435
003 UOWD
942 _c3DAY
999 _c11614
_d11614