000 | 01199cam a22002774a 4500 | ||
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999 |
_c1168 _d1168 |
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001 | 18659 | ||
010 | _a 2003010649 | ||
020 | _a0226878112 (cloth) | ||
020 | _a0226878120 (paper) | ||
040 | _aDLC | ||
082 | 0 | 0 | _a302.3/5 |
100 | 1 |
_aWeeks, John, _d1966- _943777 |
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245 | 1 | 0 |
_aUnpopular culture : _bthe ritual of complaint in a British bank / _cJohn Weeks. |
260 |
_aChicago : _bUniversity of Chicago Press, _cc2004. |
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300 |
_aviii, 166 p ; _c23 cm. |
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504 | _aIncludes bibliographical references (p. 155-161) and index. | ||
520 | _aExplores why people complain about their jobs and what impact those complaints have on their companies, using a case study from the British Armstrong Bank in the United Kingdom to demonstrate the negative effects of employee complaints. | ||
521 | 2 | _aAdult | |
650 | 0 |
_aCorporate culture _vCase studies. _943563 |
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650 | 0 |
_aBusiness anthropology _vCase studies. _943778 |
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650 | 0 |
_aEmployee morale _vCase studies. _943779 |
|
650 | 7 |
_aCorporate culture _vCase studies. _943563 |
|
650 | 7 |
_aEmployee morale _vCase studies. _943779 |
|
856 |
_uhttps://uowd.box.com/s/7shsw2ifqp1pvqkmk4w1c0e2h7u4k4te _zLocation Map |
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942 |
_cREGULAR _2ddc |