000 00584cam a2200205u 4500
007 ta
008 070531s2003 ||||||||||||||||||||eng|u
020 _a9052364826
110 1 _aEFQM
245 1 0 _aExcellence one toolbook for self-assessment :
_bcreating and sustaining continuous improvement.
260 _aBrussels :
_bEFQM,
_c2003.
300 _a66 p. : ;
_c30 cm.
600 1 4 _aQuality management.
600 1 4 _aPerformance excellence.
710 1 0 _aThe European Foundation for Quality Management
005 20170126094751.0
001 29630
003 UOWD
942 _cREGULAR
999 _c11796
_d11796