000 00851cam a2200205u 4500
007 ta
008 080420s1999 ||||||||||||||||||||eng|u
020 _a9052364834
110 _aEFQM
245 1 0 _aExcellence one toolbook for benchmarking :
_bthe process of systematically comparing your own organisational structure, processes and performance with those of good practice organisations globally, for the purpose of achieving sustainable business excellence.
260 _aBelgium :
_bEFQM,
_cc1999.
300 _a59 p. : ;
_c29 cm.
520 _aThis toolbook provides a number of tools and techniques that cab be used in conjunction with the EFQM's four phase benchmarking methodology - plan, collect, adapt, analyse.
526 _aTBS955
650 4 _aBenchmarking.
005 20170126094845.0
001 30227
003 UOWD
942 _cREGULAR
999 _c12359
_d12359