000			01737cam a2200265u 4500
999			_c12954 _d12954
001			30852
008			081119s2013 ||||||||||||||||||||eng|u
020			_a9780273768258
082			_aDDC
100	1		_aFoster, S. Thomas _9536
245	1	0	_aManaging quality : _bintegrating the supply chain / _cS. Thomas Foster; Kunal K. Ganguly
250			_a5th ed.
260			_aBoston : _bPearson, _cc2013.
300			_a477 p. : _bill. ; _c26 cm.
490	1		_aAlways learning
500			_aNote: International edition
505	0		_aUnderstanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Managing quality improvement teams and projects -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and tools -- Forever improving the quality system -- Managing learning for quality improvement -- implementing and validating the quality system.
520			_a'Managing Quality' provides a comprehensive introduction to the field of quality management and presents a supply chain theme as the unifying framework for quality improvement.
526	0		_aTBS952, OPS952
650	1	4	_aQuality of products _9537
650	1	4	_aQuality control _9423
650		7	_aBusiness logistics _9136
700			_aGanguly, Kunal K., _eContributed by _9538
942			_cREGULAR _2ddc