000			00837cam a2200289u 4500
007			ta
008			030906s2002 ||||||||||||||||||||eng|u
020			_c£5.59 _a0340849657
100	1		_aSalter, Brian G.
245	1	0	_aDealing with difficult people in a week / _cBrian Salter, Naomi Langford-Wood.
250			_a2nd ed.
260			_aLondon : _bHodder & Stoughton, _c2002.
300			_a89 p. : _bill ; _c20 cm.
440		0	_aIn a week
500			_a"Inspiring leaders"--Cover.
650		4	_aProblem employees.
650		4	_aEmployees, Counseling of.
650		4	_aCustomer relations.
650		4	_aPersonnel management.
650		4	_aSupervision of employees.
700			_aLangford-Wood, Naomi.
710			_aChartered Management Institute
005			20170126095327.0
001			33826
003			UOWD
942			_cREGULAR
999			_c15729 _d15729