000 00754pam a22002654a 4500
008 020604s2003 njua 000 0 eng
010 _a 2002074916
020 _a0130993069
040 _aDLC
_cDLC
_dDLC
042 _apcc
050 0 0 _aHD62.15
_b.T6792 2003
082 0 0 _a658.4/013
_221
245 0 0 _aTotal quality management /
_cDale H. Besterfield ... [et al.].
250 _a3rd ed.
260 _aUpper Saddle River, N.J. :
_bPrentice Hall,
_c2003.
300 _axi, 640 p. :
_bill ;
_c24 cm.
504 _aIncludes bibliographical references (p. 631-633) and index.
526 _aMDP
650 0 _aTotal quality management.
700 1 _aBesterfield, Dale H.
005 20170126093252.0
001 19571
003 UOWD
942 _cREGULAR
999 _c2072
_d2072