000			01386nam a22003498a 4500
008			130422s2014 nyu 000 0 eng
010			_a 2013015527
020			_a9780071801256
020			_a0071801251 (alk. paper)
040			_aDLC _beng _cDLC
042			_apcc
043			_an-us---
050	0	0	_aHD9199.U54 _bS7357 2014
082	0	0	_a658.4/092 _223
100	1		_aMichelli, Joseph A., _d1960-
245	1	0	_aLeading the Starbucks way : _b5 principles for connecting with your customers, your products and your people / _cJoseph A. Michelli.
260			_aNew York : _bMcGraw-Hill Education, _c[2014]
263			_a1309
300			_axi, 286 p. : _bill. ; _c22 cm.
610	2	0	_aStarbucks Coffee Company _xManagement.
650		0	_aCustomer relations.
650		0	_aProduct management.
650		0	_aCorporate culture.
650		0	_aSuccess in business.
035			_a(IMchF)fol14736033
500			_aIncludes bibliography and index.
520			_aExplains that the international success of Starbucks begins with a promise: to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. This title offers a perspective on the leadership principles that drove the iconic coffee company's resurgence from serious setbacks during the economic downturn.
005			20170126100201.0
001			55078
003			UOWD
942			_cREGULAR
999			_c22046 _d22046