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| 999 |
_c22616 _d22616 |
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| 001 | 55657 | ||
| 010 | _a 2012036157 | ||
| 020 | _a9781259010651 | ||
| 020 | _a0078024072 | ||
| 040 | _aDLC | ||
| 082 | 0 | 0 | _a658 |
| 100 | 1 |
_aFitzsimmons, James A. _929972 |
|
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. |
| 250 | _a8th ed. | ||
| 260 |
_aNew York : _bMcGraw-Hill, _c2014. |
||
| 300 |
_axviii, 524 p. : _bill. ; _c28 cm. |
||
| 490 | 0 | _aThe McGraw-Hill/Irwin series operations and decision sciences | |
| 500 | _aIncludes index. | ||
| 526 | 0 | _aTBS953 OPS953 | |
| 650 | 0 |
_aService industries _xManagement. _919062 |
|
| 700 | 1 |
_aFitzsimmons, Mona J. _929973 |
|
| 700 | 1 |
_aBordoloi, Sanjeev. _930297 |
|
| 700 | 1 |
_aFitzsimmons, Mona J. _929973 |
|
| 700 | 1 |
_aBordoloi, Sanjeev. _930297 |
|
| 856 |
_uhttps://uowd.box.com/s/fhyukr7nyo7r3mp5k7hn00la3ey2lzxr _zLocation Map |
||
| 942 |
_c3DAY _2ddc |
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