000 01367nam a22003611a 4500
999 _c22806
_d22806
001 55969
003 UOWD
005 20170824141807.0
007 ta
008 121106s2013 njua b 001 0 eng d
015 _aGBB2C4084
_2bnb
020 _a9780132870979
020 _a0132870975 (pbk.)
035 _a(Uk)016041152
040 _aIiNdDKA
_beng
_cIiNdDKA
042 _aukblsr
082 0 4 _a658.562
_223
100 1 _aGoetsch, David L.
_98618
245 1 0 _aQuality management for organizational excellence :
_bintroduction to total quality /
_cDavid L. Goetsch, Stanley B. Davis.
250 _a7th ed.
260 _aUpper Saddle River, N.J. :
_bPearson Education Inc.,
_cc2013.
300 _axii, 456 p. :
_bill. ;
_c28 cm.
490 0 _aAlways learning
500 _a"Pearson international edition"--Cover.
504 _aIncludes bibliographical references and index.
520 _aThis practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness.
526 0 _aMGMT350
_5UOWD
526 0 _aTBS952 / OPS952
650 0 _aTotal quality management.
_91422
690 7 _aManagement and Business Studies.
_2blcoll
_92095
700 1 _aDavis, Stanley,
_d1931-
_98619
942 _c3DAY
_2ddc