000			01522cam a2200229 a 4500
999			_c24080 _d24080
001			57475
010			_a 2012045498
020			_a9780749467166
040			_aDLC
082	0	0	_a651.7
100	1		_aBarker, Alan, _d1956- _961644
245	1	0	_aImprove your communication skills / _cAlan Barker.
250			_a3rd ed.
260			_aPhiladelphia, PA : _bKogan Page Ltd, _c2013.
300			_aix,185 p. ; _c22 cm.
490	1		_aCreating Success
505	0		_aAbout this book -- What is communication? -- How conversations work -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Making a presentation -- Putting it in writing -- Networking: the new conversation -- Appendix: Where to go from here.
520			_aImprove Your Communication Skills will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Full of practical advice on all aspects of verbal and non verbal communication, it gives vital tips on: improving your conversations; building rapport with colleagues; learning skills of persuasion; giving effective presentations; writing effective emails, letters and reports; successful networking.With the help of this essential guide you will be able to achieve verbal, vocal and visual success and get your message across every time.
650		0	_aBusiness communication. _9176
856			_uhttps://uowd.box.com/s/afezpbnr4ti32pyi9u57kxzce241k1k9 _zLocation Map
942			_cREGULAR _2ddc