000 00958cam a2200301 a 4500
008 130827s2014 nyua 000 0 eng
010 _a 2013033597
020 _a9780071817660
040 _aDLC
_beng
_cDLC
_dDLC
042 _apcc
050 0 0 _aHD62.17
_b.B68 2014
082 0 0 _a658.5/03
_223
100 1 _aBoutros, Tristan
245 1 4 _aThe process improvement handbook :
_ba blueprint for managing change and increasing organizational performance /
_cTristan Boutros, Tim Purdie ; illustrations by Dustin Duffy.
260 _aNew York :
_bMcGraw-Hill Education,
_c2014.
300 _axxvi, 382 p. :
_bill. ;
_c25 cm.
650 0 _aWorkflow
_xManagement.
650 0 _aLabor productivity.
650 0 _aProduction planning.
650 0 _aBusiness planning.
650 0 _aOrganizational effectiveness.
700 1 _aPurdie, Tim.
035 _a(IMchF)fol14947699
005 20170126100504.0
001 57752
003 UOWD
942 _cREGULAR
999 _c24353
_d24353