000 00853cam a22002774a 4500
008 030822s2004 vau b 001 0 eng
010 _a 2003018763
020 _a074943578X
040 _aDLC
_cDLC
_dDLC
042 _apcc
050 0 0 _aHF5415.525
_b.H85 2004
082 0 0 _a658.8/12
_222
100 1 _aHumby, Clive.
245 1 0 _aScoring points :
_bhow Tesco is winning customer loyalty /
_cClive Humby and Terry Hunt, with Tim Phillips.
260 _aSterling, VA :
_bKogan Page,
_cc2004.
300 _ax, 276 p ;
_c24 cm.
504 _aIncludes bibliographical references and index.
610 2 0 _aTesco (Firm)
_xHistory
_y20th century.
650 0 _aCustomer loyalty programs
_vCase studies.
700 1 _aHunt, Terry,
_d1955-
700 1 _aPhillips, Tim,
_d1967-
005 20170126093325.0
001 19978
003 UOWD
942 _cREGULAR
999 _c2475
_d2475