000 | 00853cam a22002774a 4500 | ||
---|---|---|---|
008 | 030822s2004 vau b 001 0 eng | ||
010 | _a 2003018763 | ||
020 | _a074943578X | ||
040 |
_aDLC _cDLC _dDLC |
||
042 | _apcc | ||
050 | 0 | 0 |
_aHF5415.525 _b.H85 2004 |
082 | 0 | 0 |
_a658.8/12 _222 |
100 | 1 | _aHumby, Clive. | |
245 | 1 | 0 |
_aScoring points : _bhow Tesco is winning customer loyalty / _cClive Humby and Terry Hunt, with Tim Phillips. |
260 |
_aSterling, VA : _bKogan Page, _cc2004. |
||
300 |
_ax, 276 p ; _c24 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
610 | 2 | 0 |
_aTesco (Firm) _xHistory _y20th century. |
650 | 0 |
_aCustomer loyalty programs _vCase studies. |
|
700 | 1 |
_aHunt, Terry, _d1955- |
|
700 | 1 |
_aPhillips, Tim, _d1967- |
|
005 | 20170126093325.0 | ||
001 | 19978 | ||
003 | UOWD | ||
942 | _cREGULAR | ||
999 |
_c2475 _d2475 |