000			01151cam a2200193 a 4500
999			_c24927 _d24927
020			_a9780415751643
082	0	0	_a332.1/7/0941
245	1	0	_aBanking services and the consumer : _ba report : volume 37 / _cNational Consumer Council
260			_aNew Jersey : _bRoutledge, _c2014.
300			_a246 p. ; _c24 cm.
490			_aNational Consumer Council ; _v37
504			_aIncludes bibliographical references.
520			_aThis report, prepared for the government by the National Consumer Council, examines money transmission, access to banking services, new technology, banking and the law, disputes between bank and customer, saving and borrowing. There are special sections on Northern Ireland and Scotland and on bank executor and trustee work - all from a consumer perspective. It is based on the findings of two surveys of consumer attitudes to banking services and evidence from the banks and building societies themselves.
650		0	_aBanks and banking _xCustomer services _zGreat Britain _948673
856			_uhttps://uowd.box.com/s/by5s136tzpldve1nb6pq1lp34ssidrh2 _zLocation Map