000			03087cam a2200361 a 4500
008			130913s2014 nyua b 001 0 eng
010			_a 2013037217
020			_a9780071497329
020			_a9780071823012 (ebook)
040			_aDLC _beng _cDLC _dDLC
042			_apcc
050	0	0	_aTS156.17.S59 _bP36 2014
082	0	0	_a658.5 _223
100	1		_aPande, Peter S.
245	1	4	_aTHE SIX SIGMA WAY : _bHow to Maximize the Impact of Your Change and Improvement Efforts _cPeter S. Pande, Robert P. Neuman, and Roland R. Cavanagh
250			_a2nd ed.
260			_aNew York : _bMcGraw-Hill Education, _cc2014.
260			_c©2014
300			_axix, 427 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
650		0	_aSix sigma (Quality control standard)
650		0	_aQuality control _xStatistical methods
650		0	_aContinuous improvement process
650		0	_aProduction management
700	1		_aNeuman, Robert P.
700	1		_aCavanagh, Roland R.
035			_a(IMchF)fol14973122
520			_aThe Definitive Work on Six Sigma--Revised and Fully Updated Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma's improvement-driven and customer-centric approach to business leaders and managers. It revealed how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits. Corporate leaders around the world heeded the call and began implementing the tools of this world-changing performance improvement. In short, this book changed the world of business and organization improvement forever. Now, this author dream team has revisited the subject to bring you fully up to date about how Six Sigma has been used--for better and for worse--during the past 14 years. This new edition of The Six Sigma Way retains everything from the original classic-- what Six Sigma is, how it works, and how to adapt it to your particular needs--while providing valuable new sections on lessons learned and setting the record straight regarding myths and misunderstandings perpetuated over the years. This all-in-one guide provides: Practical Six Sigma implementation guidelines anyone can understand New insights from managers who successfully applied the advice from the first edition Detailed case studies from such companies as Adobe, Macy's, and Starwood Hands-on "maps" that guide you through key decisions you must make The definitive guide to successfully implementing Lean Six Sigma approaches into any organization is essential for any manager who wants to stop thinking about building a continuous improvement culture--and actually make it happen. Business has changed dramatically in recent years. Being second best used to be an option; today, being the best is the only way to survive. Take charge of your company's future and make positive changes The Six Sigma Way.
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