000 03560cam a2200289 a 4500
999 _c25504
_d25504
001 59320
010 _a 2013039094
020 _a9780415829212
020 _a9780415829229 (paperback)
040 _aDLC
082 0 0 _a332.1068
100 1 _aFalconer, Stewart
_948358
245 1 0 _aFinancial services management :
_ba qualitative approach
_cStewart Falconer
260 _aAbingdon, Oxon :
_bRoutledge, Taylor & Francis Group,
_c2014.
300 _a194 p. ;
_c25 cm.
504 _aIncludes bibliographical references (p. 186) and index.
520 _a"The financial services sector has undergone a period of unprecedented turbulence in recent years, though remains hugely significant to the wider global economy and is an important destination for many thousands of students coming through business and accounting school. Understanding how management concepts apply to this important sector can give graduates a real edge in the jobs market.This new textbook introduces management; focusing on concepts, theories and skills particularly suited to the financial services sector. Beginning with a useful overview of the development of management theories through history, the text then focuses on topical issues such as organizational design, the use of information technology, the development of a marketing orientation, social responsibility, ethics and, the influence of the external business and social environments and organizational development and the management of change.This practical textbook mixes theory with application throughout - employing a variety of case studies and examples to render the topic both accessible and memorable. The result is a resource that will help lecturers teaching management skills and students keen to develop their financial services understanding"--
520 _a"Sweeping changes have taken place within financial services over the course of the past thirty years in response to a variety of influences, such as changes in customer attitudes, an evolving regulatory environment, innovations in information technology and the intense level of competition within the sector. In addition, the global financial crisis has had a huge impact on the perceptions of stakeholders and on the reputations of organisations operating in financial services. This new textbook introduces management with a focus on concepts, theories and skills particularly suited to the financial services sector. Beginning with an overview of the development of management theories through history, the text then focuses on topical issues such as organizational design, the use of information technology, the development of a marketing orientation, social responsibility, ethics and, the influence of the external business and social environments and organizational development and the management of change. This practical textbook mixes theory with application throughout - employing a variety of case studies and examples to render the topic both accessible and memorable. The result is a resource that will help lecturers teaching management skills and students keen to develop their financial services understanding"--
650 0 _aFinancial services industry
_xManagement
_932900
650 0 _aLeadership
_9299
650 0 _aOrganizational change
_9300
650 7 _aBUSINESS & ECONOMICS / General
_95330
650 7 _aBUSINESS & ECONOMICS / Banks & Banking
_948289
650 7 _aBUSINESS & ECONOMICS / Management
_9301
856 _uhttps://uowd.box.com/s/z8n92t05i80md1j4rangc3c0yydf3rt4
_zLocation Map
942 _cREGULAR
_2ddc