000 01098cam a2200349 a 4500
008 100408s2011 nyua b 001 0 eng
010 _a 2010014680
020 _a9780415880596
020 _a0415880580 (hbk)
020 _a9780415880596 (pbk)
020 _a0415880599 (pbk)
035 _a(OCoLC)ocn491887577
040 _aDLC
_cDLC
_dYDX
_dBTCTA
_dYDXCP
_dCDX
_dBWX
_dLML
_dDLC
050 0 0 _aHD59
_b.F37 2011
082 0 0 _a659.2
_222
100 1 _aFearn-Banks, Kathleen
245 1 0 _aCrisis communications :
_ba casebook approach
_cKathleen Fearn-Banks
250 _a4th ed.
260 _aNew York :
_bRoutledge,
_cc2011.
300 _axi, 383 p. :
_bill. ;
_c24 cm.
490 1 _aCommunication series
504 _aIncludes bibliographical references (p. [366]-376) and index.
650 0 _aPublic relations
_xManagement
_vCase studies
650 0 _aCrisis management
_vCase studies
650 0 _aAdvertising
_vCase studies
830 0 _aRoutledge communication series
035 _a(IMchF)fol13115678
005 20170126100725.0
001 60205
003 UOWD
942 _cREGULAR
999 _c26220
_d26220