000 02444nam a22003018a 4500
008 141024s2015 flu b 001 0 eng
010 _a 2014041678
020 _a9781482206661
040 _aDLC
_beng
_cDLC
042 _apcc
050 0 0 _aHD69.P75
_bB677 2015
082 0 0 _a658.4/04
_223
100 1 _aBourne, Lynda
245 1 0 _aMaking projects work :
_beffective stakeholder and communication management
_cLynda Bourne
263 _a1502
260 _aBoca Raton, FL :
_bCRC Press,
_cc2015.
300 _axx, 240 p. :
_bill. ;
_c26 cm.
490 0 _aBest practices and advances in program management series
504 _aIncludes bibliographical references and index.
650 0 _aProject management
650 0 _aCommunication in management
035 _a(IMchF)fol15438277
520 _aProjects are performed by people for people, with the key determinants of success being the relationships between project teams and project stakeholders. This web of relationships will either enable or obstruct the flow of information between people and, as a consequence, will largely determine project success or failure. Making Projects Work: Effective Stakeholder and Communication Management provides a framework for understanding and managing the factors required for achieving successful project and program outcomes. It presents guidelines to help readers develop an understanding of governance and its connection to strategy as the starting point for deciding what work needs to be done. Introduces the idea of an organization's communication ecosystem where information flows freely within and among all organizational layers Explores the importance of the relationships with the project's stakeholder community as keys to project success Describes the theoretical underpinnings of leadership Provides detailed analysis of the different types of project stakeholders Supplies guidance on developing the appropriate messages to meet project and stakeholder needs The book describes how to craft appropriate communication strategies for developing and maintaining successful relationships with stakeholders. It highlights the strengths and weaknesses of existing project controls and outlines effective communication techniques for managing expectations and acquiring the support required to deliver successful projects on time and under budget.
005 20170126100756.0
001 60632
003 UOWD
942 _cREGULAR
999 _c26632
_d26632