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008 150305s2015 enka b 001 0 eng
010 _a 2015006668
020 _a9780749473563
020 _z9780749473570 (ebk)
040 _aDLC
_beng
_cDLC
_dDLC
042 _apcc
050 0 0 _aHF5415.1265
_b.R9324 2015
082 0 0 _a658.8/72
_223
084 _aBUS043000
_aBUS090010
_aBUS002000
_2bisacsh
100 1 _aRyan, Damian
245 1 0 _aUnderstanding social media :
_bhow to create a plan for your business that works /
_cDamian Ryan
260 _aLondon :
_bKogan Page,
_cc2015.
300 _axix, 277 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
520 _aUnderstanding Social Media is a companion title to the highly successful Understanding Digital Marketing. Accessible and practical, this book draws on the experiences of over 200 marketers to create a comprehensive guide to current practice including:- Creating a social media program - Understanding stakeholders such as blogs, networks and Web 2.0 - Rules governing the relationship between search and social - Case studies from successful and failed campaigns - Budgeting for social media activities - How to set key performance indicators (KPIs) - Understanding social media ROI - Customer experience - Building a social media team - Analytics and creating a social media dashboard - Risk assessment and risk management in social media.
650 0 _aInternet marketing
650 0 _aSocial media
650 0 _aMarketing
_xSocial aspects
650 0 _aStrategic planning
650 7 _aBUSINESS & ECONOMICS / Marketing / General
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / E-Commerce / Internet Marketing
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Advertising & Promotion
_2bisacsh
035 _a(IMchF)fol15724411
505 0 _aChapter - 01: Getting started - how to create a compelling social media programme; Chapter - 02: Rules governing the relationship between search and social; Chapter - 03: How to budget for social media activities; Chapter - 04: Setting KPIs and measuring success; Chapter - 05: Understanding social media ROI - what matters and what doesn't; Chapter - 06: Why social media is central to customer experience; Chapter - 07: How to build a social media team - how to pick the right suppliers; Chapter - 08: Understanding the relationship between online PR and social media; Chapter - 09: The future for social media and the vastly changing landscape; Chapter - 10: Risk assessment and risk management in social media.
005 20170126100833.0
001 61140
003 UOWD
942 _cREGULAR
999 _c27124
_d27124