| 000 | 00948cam a22002894a 4500 | ||
|---|---|---|---|
| 008 | 040701s2006 maua b 001 0 eng | ||
| 010 | _a 2004055202 | ||
| 020 | _a0072982306 (alk. paper) | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHD9980.5 _b.F549 2006 |
| 082 | 0 | 0 |
_a658 _222 |
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management : _boperations, strategy, and information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 | _a5th ed. | ||
| 260 |
_aBoston : _bMcGraw-Hill/Irwin, _c2006. |
||
| 300 |
_axiv, 605 p. : _bill ; _c27 cm. + _e1 CD-ROM (4 3/4 in.) |
||
| 504 | _aIncludes bibliographical references and indexes. | ||
| 526 | _aMSc Logistics | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 830 | 0 | _aIrwin/McGraw-Hill series in operations and decision sciences. | |
| 005 | 20170126093348.0 | ||
| 001 | 20245 | ||
| 003 | UOWD | ||
| 942 | _cREGULAR | ||
| 999 |
_c2737 _d2737 |
||