000 00896cam a22002774a 4500
008 020724s2003 ne a b 001 0 eng
010 _a 2002110618
020 _a1558607587
040 _aDLC
_cDLC
_dDLC
042 _apcc
050 0 0 _aHF5548.32
_b.H367 2003
082 0 0 _a658.4/06
_221
100 1 _aHarmon, Paul,
_d1942-
245 1 0 _aBusiness process change :
_ba manager's guide to improving, redesigning, and automating processes /
_cPaul Harmon ; [foreword by Geary Rummler].
260 _aAmsterdam ;
_aBoston :
_bMorgan Kaufmann Publishers,
_cc2003.
300 _axxi, 529 p. :
_bill ;
_c24 cm.
504 _aIncludes bibliographical references (p. 503-506) and index.
526 _aMSc Logistics
650 0 _aElectronic commerce.
650 0 _aOrganizational change.
650 0 _aSystem design.
005 20170126093348.0
001 20247
003 UOWD
942 _cREGULAR
999 _c2739
_d2739