000 02019pam a2200433 a 4500
008 050922s2006 nju b 001 0 eng
010 _a 2005027678
015 _aGBA588332
_2bnb
016 7 _a013315658
_2Uk
020 _a9780471747192 (trade)
020 _a047174719X (trade)
035 _a(OCoLC)ocm61757953
040 _aDLC
_cDLC
_dYDX
_dBAKER
_dUKM
_dNLGGC
_dOCLCQ
_dDLC
_dICrlF
042 _apcc
050 0 0 _aTK5105.8884
_b.S26 2006
082 0 0 _a659.2
_222
084 _a85.40
_2bcl
100 1 _aScoble, Robert,
_d1965-
245 1 0 _aNaked conversations :
_bhow blogs are changing the way businesses talk with customers /
_cRobert Scoble and Shel Israel.
246 3 0 _aHow blogs are changing the way businesses talk with customers
260 _aHoboken, NJ :
_bWiley,
_cc2006.
300 _ax, 251 p ;
_c24 cm.
504 _aIncludes bibliographical references and indexes.
505 0 _aSouls of the Borg -- Everything never changes -- Word of mouth on steroids -- Direct access -- Little companies, long reach -- Consultants who get it -- Survival of the publicists -- Blogs and national cultures -- Thorns in the roses -- Doing it wrong -- Doing it right -- How not to get dooced -- Blogging in a crisis -- Emerging technology -- The conversational era.
520 _aExplores how blogging is changing the way businesses interact with their customers, giving people immediate access to a real person instead of a computerized system, and explains how businesses of all sizes can benefit from blogging and how failing to use blogs properly can damage their businesses.
521 2 _aAdult
_bFollett Library Resources.
650 0 _aBlogs.
650 0 _aBusiness communication.
650 0 _aInternet
_xSocial aspects.
650 7 _aWeblogs.
_2sears.
650 7 _aBusiness.
_2sears.
650 7 _aCommunication.
_2sears.
650 7 _aInternet
_xSocial aspects.
_2sears.
700 1 _aIsrael, Shel,
_d1944-
005 20170126093350.0
001 20269
003 UOWD
942 _cREGULAR
999 _c2760
_d2760